Fruit Box I.T

Agreement Details

• Recommended for small to medium businesses
• No contract or "lock-ins"
• Gain control of your network

Monthly Cost

• $185incGST per month with included 2 hours support.
• Additional hours charged separately
• Hours do-not roll over

Support and Warranty

• Immediate phone to consultant support
• Support prioritisation over non-agreement customers
• Per-Incident 2 days warranty

Reporting Services

• Every second month system and email reports
• System alerting options available
• On demand network auditing

System Administration

• Direct support emailing
• Remote support using vpn technologies (setup on your system with plan)
• Stability check and pro-active system sweeping

System Monitoring

• Automated system monitoring
• Alerting and notification policies
• Instant support

Hardware and Software Discounts

• Dell hardware discounts available
• Software and misc hardware discounts
• Advice and strategic direction

Promotions

• Monthly promotions on support plans

Network Watch Dog

The most valuable service your business will benefit from when you choose our support plan. Our network watch dog keeps a close eye on your managed servers and alerts us when problems occur, giving us a chance to resolve such issues before your business is affected.